Your profile has a country, and saving your general information requires one. This guide explains what the country is used for, so you know what changes when you set it or change it.
Where it is set
When you create your account, the country is filled in for you from where you are connecting, whenever it can be detected. You can see and change it in My Profile, in the General information card, under Select Country. Select State and Select City depend on it: changing the country clears them.
Filling in the country when you create your account, and updating your prices when you change it, both depend on the product's country service, which only works when the product has its token set (WEBLABOR_WORLD_TOKEN). Without it, the country is not filled in on your profile, and changing it does not change the prices you are offered.
What your country decides
The prices you are offered
If the product sells plans, the prices you see are the ones set for your country, and so is the currency they are in. The same applies to add-ons, to extra usage packages and to the free plan you may be given when you sign up. A country without its own prices gets the general ones.
That is why changing your country can change the prices and the currency you see from then on, as long as the country service described above is set up. It does not change a subscription you already have: that one keeps its price and its currency. To change the currency you pay in, click your photo in the top bar and choose My plans.
How a phone number is read
If you type a phone number without its country code, it is read as a number of the country on your profile. Typing the full number with its code, such as +52, always works regardless of your country.
Your starting time zone
When your account is created, its time zone is worked out from where you are connecting. If that does not work, it can be worked out from your country. If neither works, your account starts with the product's default time zone. That happens once. Changing the country later does not change your time zone. To change it, use Select Time zone in the Language & Time card and click Save.
What your country does not decide
- The language. The language you see comes from Select language in the Language & Time card, not from your country.
- Your current subscription. As said above, only the prices offered after the change follow the new country.
When you are asked to select it
If the product sells plans and your account has no country, the product first tries to detect it from where you are connecting. If it cannot, every page takes you back to your profile with the message Select your country before using your account. and a Select country button.
Choose your country in Select Country, click Save in the General information card, and you can continue using your account.